About Runbase

Focused feedback workflows for teams that ship.

Runbase started with one idea: product teams need a single place to collect feedback, prioritize work, and publish updates without paying per-seat complexity tax.

Feedback Manifesto

Build support and feedback workflows without slowing down.

Keep your support inbox, roadmap feedback, and product updates in one focused workspace.

Collect requests, prioritize with AI summaries and statuses, and publish roadmap plus changelog updates from one workflow.

Focus on shipping product. We handle the feedback loop.

Feedback is a gift. Negative feedback is also a gift. We treat both with the same standard: clear context, fast triage, visible ownership, and a concrete next step.

The best ideas do not only come from inside the team. They come from users who care enough to be candid. Our job is to make that signal easy to capture, impossible to ignore, and simple to act on.

Listening is not enough. Feedback becomes useful only when it is connected to prioritization, status, and communication. Every request should have a place in the system, even when the answer is "not now."

We believe in one repeatable loop: collect, synthesize, decide, ship, communicate, and listen again. This keeps teams close to customers without drowning in tool sprawl.

Feedback can expand forever, but focus wins. We help teams keep the loop tight so product quality improves every cycle and execution speed stays high.

Francisco Veiras & Jeremias Soruco

Co-founders, Runbase